Marketing guide
Marketing an ophthalmology practice.
Ophthalmology has two kinds of patient: the insured patient sent for cataracts, glaucoma or retina care, usually by an optometrist, and the self-pay patient shopping for LASIK or an upgraded lens. The optometrist relationship and the shopper's search need different work.
Verified
How do patients reach an ophthalmologist?
- The need
- Cataract surgery, glaucoma and retina care, LASIK and other refractive surgery, eyelid and corneal problems, and medical eye care.
- Urgency
- Mostly planned or elective
- Payment
- Insurance and self-pay
- Who chooses
- The patient and a referring physician both weigh in
Optometrists are the largest referral source. They see patients for routine eye exams, find a cataract, rising eye pressure or a retina problem, and send the patient to the ophthalmologist they trust, often one who sends the patient back to them for routine care afterwards. Primary care doctors, endocrinologists and emergency departments refer as well.
Cataract patients are mostly on Medicare, but many face a choice that is self-pay: a premium lens that reduces the need for glasses. That turns an insured referral into a consultation where price, explanation and trust decide the upgrade.
Refractive surgery is a consumer purchase. A LASIK candidate searches, compares prices and reads reviews, attends a free screening, and may wait months before booking. The table shows the scale of these searches; the practice competes with large LASIK chains as well as other surgeons.
What people type into search, a month
| Search term | Searches a month | Who types it |
|---|---|---|
| ophthalmology marketing | 110 a month | Practices and their marketers |
| ophthalmologist marketing | 110 a month | Practices and their marketers |
| cataract surgery marketing | 10 a month | Practices and their marketers |
| ophthalmology near me | 165,000 a month | Patients and families |
| lasik eye surgery near me | 9,900 a month | Patients and families |
| retina specialist near me | 12,100 a month | Patients and families |
Which listing and review sites matter for ophthalmology?
Referred patients check the surgeon's name; LASIK shoppers compare practices directly. Both read reviews, and LASIK shoppers often read Yelp as well as Google.
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List surgery center and clinic addresses separately, and name services such as cataract, glaucoma and LASIK so searches for each find you.
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Healthgrades Free
Cataract patients and their families compare surgeons' training and reviews here; keep the procedures and hospitals right.
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Yelp Free, with paid options
$150 a month and up, for Yelp Ads
LASIK shoppers in many cities read Yelp reviews before a screening; the page is free and ads are a separate choice.
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Zocdoc Per new patient
Fee per new-patient booking; amount not published
Can fill routine medical eye visits and LASIK screenings booked online; each new-patient booking carries a fee.
How each site charges is as recorded in the listing site directory, read on the site’s own pages; each name opens its full listing.
What do search ads cost an ophthalmology practice?
LocaliQ’s healthcare search ad benchmarks have a Ophthalmology category.
- Cost per click
- $4.95 (benchmark, LocaliQ, 2026)
- Conversion rate
- 18.29% (benchmark, LocaliQ, 2026)
- Cost per lead
- $27.06 (worked out from the benchmark, LocaliQ, 2026)
A conversion is a call or a form the ad produced, not a booked visit. The benchmark covers campaigns from October 1, 2024 to September 30, 2025.
LocaliQ has an ophthalmology category: $4.95 (benchmark, LocaliQ, 2026) a click with a conversion rate of 18.29% (benchmark, LocaliQ, 2026), about $27.06 (worked out from the benchmark, LocaliQ, 2026) per call or form. The conversion rate is well above healthcare overall, a sign that people searching eye care terms are ready to book.
Spend on self-pay services first. LASIK and premium cataract lens consultations repay the click directly; insured cataract and retina patients mostly come through optometrists. Send LASIK clicks to a page that states the price range and what the screening involves, because shoppers compare on both.
Which channels fit an ophthalmology practice?
The optometrist network brings the insured surgical volume. Search ads and reviews bring the self-pay refractive patients. The map listing serves both. Broad television or radio campaigns are mostly the territory of large refractive chains and rarely pay for a single practice.
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The channels that fit, compared
| Channel | What it costs | What to decide |
|---|---|---|
| Referral relationships with optometrists | Physician and liaison time, and prompt reports back; no media spend | How referred patients are returned to their optometrist, and whether any comanagement arrangement has been reviewed by counsel. |
| Search ads for LASIK and premium cataract lenses | $4.95 a click (benchmark, LocaliQ, 2026), plus the practice's time | Which procedures to advertise, how prices are shown, and a monthly cap tied to screening slots. |
| Google Business Profile and reviews | Free | Who asks surgical patients for reviews after the final post-operative visit, and who answers reviews in general terms. |
Questions to ask
- Which optometrists referred the most patients last year, and do they get prompt reports?
- How many LASIK screenings turn into procedures, and why do the others decline?
- Do advertised LASIK prices match what patients are quoted in writing?
- Does every device claim say cleared or approved correctly?
Which rules apply to ophthalmology marketing?
Ophthalmology mixes insured referral care, device-based self-pay procedures and an optical business, so it meets more federal rules than most specialties. The first three apply to every practice.
State medical boards add their own advertising rules, and they vary by state; the state medical board index links each one.
How should an ophthalmology practice budget for new patients?
The worked example
The calculator’s example budget of $5,000 a month in search ads, at the Ophthalmology benchmark, with 50% of leads booking a visit:
- Clicks a month
- about 1,010
- Leads (calls and forms)
- about 185
- New patients
- about 92
- Cost per lead
- $27.06
- Cost per new patient
- $54.12
Worked out by the patient acquisition cost calculator from the figures above (benchmark, LocaliQ, 2026; LocaliQ: healthcare search ads benchmarks, read October 25, 2026). The budget and booking share are the calculator’s example figures, not a recommendation.
Run the calculator for refractive patients separately. Enter the average procedure fee as the revenue, one visit-equivalent in the year, and a single year, since most LASIK patients buy once; then compare the cost per new patient against the fee.
For cataract patients, value includes the premium lens upgrade where chosen and years of follow-up care. Those patients come mostly from optometrists, so the budget for them is relationship time rather than ads.
Questions ophthalmology practices ask.
How much should an ophthalmology practice spend on marketing?
We know of no sourced norm. Fund optometrist relationships for insured surgery, and size the self-pay refractive budget with the patient acquisition cost calculator on the ophthalmology benchmark, using your own procedure fees.
Can an ophthalmology practice use LASIK testimonials or before-and-after claims?
They can, once the patient signs a HIPAA authorization for that use and the ad either shows typical vision results or states plainly what most patients achieve. Steer clear of promising life without glasses. State boards may add testimonial rules; see the state board index.
Does an ophthalmology practice need Google Ads?
For LASIK and premium lenses, usually yes. The ophthalmology benchmark is $4.95 (benchmark, LocaliQ, 2026) a click with a conversion rate of 18.29% (benchmark, LocaliQ, 2026), which is a strong start; insured surgical patients come mostly from optometrists.
Sources
Search volumes are Google Ads figures for the United States pulled through DataForSEO on the dates shown with the table. The guide was last checked on .
- HHS: Marketing, HIPAA Privacy Rule guidance read
- FTC: FTC's Endorsement Guides, what people are asking read
- FCC: Stop unwanted robocalls and texts read
- CMS: Your rights and protections against surprise medical bills read
- FDA: Is it really "FDA approved"? read
- FTC: Complying with the Eyeglass Rule read
- HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
- American Board of Medical Specialties: Member Boards read
- LocaliQ: healthcare search ads benchmarks read
- Google Business Profile page read
- Healthgrades profile update page read
- Yelp local business pricing page read
- Zocdoc page for reaching more patients read