Marketing guide
Marketing a colorectal surgery practice.
Half of a colorectal practice arrives on a referral for cancer or bowel disease. The other half is people with a painful, private problem who put off a visit for months and then search late at night. The two need different marketing.
Verified
Who needs a colorectal surgeon, and how do they find one?
- The need
- Hemorrhoids, fissures, fistulas and abscesses; diverticulitis; colon and rectal cancer; Crohn's disease and ulcerative colitis that need surgery; and in some practices, colonoscopy.
- Urgency
- Both urgent and planned
- Payment
- Mostly insurance
- Who chooses
- The patient and a referring physician both weigh in
The referred patient has usually just heard a diagnosis. A gastroenterologist found a tumor on colonoscopy, or a primary care doctor or emergency physician is sending someone with diverticulitis that keeps coming back. These patients go where the referring doctor sends them, but they and their families look the surgeon up before the visit and weigh the hospital, the surgeon's experience with the operation and whether minimally invasive surgery is offered.
The self-referred patient is in a different state of mind. Anal pain, bleeding or a lump is embarrassing to talk about, so many people wait, try home remedies, and then search privately for answers. The table shows a plain search for a hemorrhoid doctor outnumbering searches for the specialty by name. These patients want a clear explanation of what the visit involves, reassurance that it is routine, and a quick appointment.
That second group decides on a phone at night. Condition pages written in plain words, honest descriptions of office procedures and a simple way to book do more for them than any slogan.
What people type into search, a month
| Search term | Searches a month | Who types it |
|---|---|---|
| colorectal surgery marketing | No recorded volume | Practices and their marketers |
| colorectal surgeon marketing | No recorded volume | Practices and their marketers |
| hemorrhoid clinic marketing | No recorded volume | Practices and their marketers |
| hemorrhoid doctor | 18,100 a month | Patients and families |
| colorectal surgeon near me | 8,100 a month | Patients and families |
| colorectal surgeon | 14,800 a month | Patients and families |
Which listing and review sites matter for colorectal surgery?
Referred patients check a surgeon's profile; self-referred patients often book from one. Reviews here are thinner than in primary care because few patients want to write about these conditions, so each one carries more weight.
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The first result for a private search. List the office procedures you offer in plain terms, so a patient can see the visit is routine before calling.
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Healthgrades Free
Cancer patients and their families compare a surgeon's training and hospital affiliations here before surgery.
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Zocdoc Per new patient
Fee per new-patient booking; amount not published
Lets an embarrassed patient book without a phone call, which suits anorectal complaints; the fee comes with each new-patient booking.
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WebMD Care Free, with paid options
Free basic profile; Featured Profile priced on request
Claim the free profile so the conditions you treat and the hospitals you operate at are accurate.
How each site charges is as recorded in the listing site directory, read on the site’s own pages; each name opens its full listing.
What do search ads cost a colorectal practice?
LocaliQ’s healthcare search ad benchmarks have no category for colon and rectal surgery, so these are the figures for healthcare overall.
- Cost per click
- $5.64 (benchmark, LocaliQ, 2026)
- Conversion rate
- 8.09% (benchmark, LocaliQ, 2026)
- Cost per lead
- $69.72 (worked out from the benchmark, LocaliQ, 2026)
A conversion is a call or a form the ad produced, not a booked visit. The benchmark covers campaigns from October 1, 2024 to September 30, 2025.
There is no colorectal figure, so use the healthcare-wide benchmark: $5.64 (benchmark, LocaliQ, 2026) a click at a conversion rate of 8.09% (benchmark, LocaliQ, 2026), or about $69.72 (worked out from the benchmark, LocaliQ, 2026) a lead. Ads for cancer surgery rarely make sense, because those patients follow their gastroenterologist's referral.
Ads for anorectal conditions do fit. A person searching for help with hemorrhoids or a fissure is choosing a doctor that night, so an ad that leads to a plain condition page and an online booking button reaches them at the moment of decision. Keep the wording discreet; patients searching privately do not want a loud ad.
Which channels fit a colorectal surgery practice?
Two audiences, three channels. Gastroenterologists and primary care doctors supply the surgical cases, so the practice's relationship with them is the largest single channel. Self-referred anorectal patients come through search, both the map listing and paid ads.
Verified
The channels that fit, compared
| Channel | What it costs | What to decide |
|---|---|---|
| Referral relationships with gastroenterology and primary care | Surgeon and liaison time, and fast operative letters back; no media spend | How fast a referred cancer patient is seen, and who keeps the referring doctors informed after surgery. |
| Condition pages and the Google Business Profile | Free | Which conditions get a plain-language page, and whether online booking is offered for office visits. |
| Search ads for anorectal conditions | $5.64 a click (benchmark, LocaliQ, 2026), plus the practice's time | Which conditions to advertise, discreet ad wording, and a monthly cap tied to open office slots. |
Questions to ask
- How many new patients came by referral last year, and how many found you on their own?
- Can a patient book an office visit online without explaining the problem on the phone?
- Do your condition pages say what the visit involves, step by step?
- Which gastroenterology groups send most of your cancer cases, and do they hear back after surgery?
Which rules apply to colorectal surgery marketing?
Colorectal advertising is usually about procedures, and procedure ads invite promises. The first three rules below apply to every practice; the two after them are where colorectal practices most often need care.
State medical boards add their own advertising rules, and they vary by state; the state medical board index links each one.
How should a colorectal practice budget for new patients?
The worked example
The calculator’s example budget of $5,000 a month in search ads, at the healthcare overall benchmark, with 50% of leads booking a visit:
- Clicks a month
- about 887
- Leads (calls and forms)
- about 72
- New patients
- about 36
- Cost per lead
- $69.72
- Cost per new patient
- $139.44
Worked out by the patient acquisition cost calculator from the figures above (benchmark, LocaliQ, 2026; LocaliQ: healthcare search ads benchmarks, read October 25, 2026). The budget and booking share are the calculator’s example figures, not a recommendation.
Use the calculator for the self-referred side. For an anorectal patient, enter what an office visit and a typical office procedure bring in, and a short stay, since many are treated in a few visits. Patients who need surgery are worth far more, so enter that case separately if your ads bring some of them.
Referral work does not fit a cost-per-patient calculation, but it supplies most surgical revenue. Count referrals by source each month and treat a drop at one office as the first budget question.
Questions colon and rectal surgery practices ask.
How much should a colorectal surgery practice spend on marketing?
We know of no sourced rule for colorectal practices. Spend on referral relationships first, then size a search budget for anorectal conditions with the patient acquisition cost calculator, using what an office patient is worth to you.
Can a colorectal practice use patient testimonials?
Yes, with written HIPAA authorization and results that are typical or labeled with what patients generally experience, but few patients will agree to be named for these conditions. Unnamed reviews collected from every patient are usually more useful. Check your state board's rules through the state board index.
Does a colorectal surgery practice need Google Ads?
For cancer surgery, no, since referrals decide it. For hemorrhoids, fissures and similar conditions, search ads reach patients when they choose; the healthcare benchmark is $5.64 (benchmark, LocaliQ, 2026) a click at a conversion rate of 8.09% (benchmark, LocaliQ, 2026).
Sources
Search volumes are Google Ads figures for the United States pulled through DataForSEO on the dates shown with the table. The guide was last checked on .
- HHS: Marketing, HIPAA Privacy Rule guidance read
- FTC: FTC's Endorsement Guides, what people are asking read
- FCC: Stop unwanted robocalls and texts read
- FTC: Health Products Compliance Guidance read
- HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
- American Board of Medical Specialties: Member Boards read
- LocaliQ: healthcare search ads benchmarks read
- Google Business Profile page read
- Healthgrades profile update page read
- Zocdoc page for reaching more patients read
- WebMD Care profile page for providers read