Marketing guide
Marketing a radiology practice or imaging center.
Patients rarely choose their radiologist, but they increasingly choose where to get a scan. A radiology business markets to the physicians who order studies and the hospitals that contract for reads, and an outpatient imaging center adds a third customer: the patient with a high deductible who has learned that the same MRI can cost very different amounts.
Verified
Who chooses a radiology group or imaging center, and on what?
- The need
- Diagnostic imaging (MRI, CT, ultrasound, x-ray and mammography), image-guided procedures and interventional radiology, and the reading of studies for hospitals and clinics.
- Urgency
- Both urgent and planned
- Payment
- Mostly insurance
- Who chooses
- A referring physician usually chooses
Ordering physicians are the main customer. An orthopedic surgeon, primary care physician or oncologist decides where to send a patient for imaging, or lets the office staff decide, based on how fast the study can be scheduled, how quickly and clearly the report comes back, whether the images are easy to view, and whether patients complain. Subspecialty reads, such as musculoskeletal or neuroradiology, matter to specialists.
Hospitals and health systems choose the radiology group that covers their departments under a contract, judging coverage around the clock, turnaround, subspecialty depth and how the group bills patients. That decision is made in meeting rooms, not on search results.
Patients now choose too. Someone with a high deductible who is told an MRI will cost a large share of it may search for imaging nearby and call around for prices, then ask their doctor to send the order elsewhere. Women choose where to have a screening mammogram. Those searches are large, as the table shows, and they reward a center that publishes prices and books quickly.
What people type into search, a month
| Search term | Searches a month | Who types it |
|---|---|---|
| radiology marketing | 20 a month | Practices and their marketers |
| imaging center marketing | 10 a month | Practices and their marketers |
| radiologist marketing | 20 a month | Practices and their marketers |
| mri near me | 40,500 a month | Patients and families |
| imaging center near me | 27,100 a month | Patients and families |
| radiology near me | 22,200 a month | Patients and families |
Which listing and review sites matter for radiology?
An imaging center needs a map listing like any outpatient business, and a radiology group needs its physicians' profiles accurate because patients look them up when a bill arrives.
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One profile per imaging center, listing the modalities offered, evening and weekend hours, and parking. Answer reviews about waits and billing without discussing anyone's results.
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Healthgrades Free
Patients look up the radiologist named on a report or bill here. Claim each profile so the group and the facilities served are correct.
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Yelp Free, with paid options
$150 a month and up, for Yelp Ads
Read by self-pay patients comparing centers; claim the free page and reply to reviews.
How each site charges is as recorded in the listing site directory, read on the site’s own pages; each name opens its full listing.
Should a radiology business buy search ads?
LocaliQ’s healthcare search ad benchmarks have no category for radiology, so these are the figures for healthcare overall.
- Cost per click
- $5.64 (benchmark, LocaliQ, 2026)
- Conversion rate
- 8.09% (benchmark, LocaliQ, 2026)
- Cost per lead
- $69.72 (worked out from the benchmark, LocaliQ, 2026)
A conversion is a call or a form the ad produced, not a booked visit. The benchmark covers campaigns from October 1, 2024 to September 30, 2025.
A hospital-based radiology group should not; nobody chooses a reading radiologist from an ad. An outpatient imaging center with self-pay pricing can. LocaliQ has no imaging category, so use the healthcare figures: $5.64 (benchmark, LocaliQ, 2026) a click, 8.09% (benchmark, LocaliQ, 2026) of clicks converting, about $69.72 (worked out from the benchmark, LocaliQ, 2026) a lead.
Bid on the scan and the place, such as MRI near a neighborhood, and land the click on a page that shows the self-pay price for that study, how to get an order from a physician, and the next available appointment. A price shown up front is the reason most of those patients clicked.
Which channels reach the people who choose a radiology practice?
Referring office relationships carry most of the volume: a liaison who knows the schedulers in each practice, easy ordering, same-day scheduling for urgent studies and fast reports. Hospital contracts depend on performance reporting and leadership relationships. For imaging centers, a public self-pay price list and search ads reach patients who shop.
Verified
The channels that fit, compared
| Channel | What it costs | What to decide |
|---|---|---|
| Referring office relationships and easy ordering | A liaison's time, a scheduling line and image access for referrers; no media spend | Which practices to visit, what turnaround to promise, and which services to referrers are offered equally to all. |
| Self-pay price list and search ads for imaging centers | $5.64 a click (benchmark, LocaliQ, 2026), plus the practice's time | Which studies to price publicly, which to advertise, and how patients without an order are guided to get one. |
| Hospital and health system relationships | Group leadership time and quality reporting | Which measures to report before each contract renewal, and who meets hospital leadership. |
Questions to ask
- How many days does a referred patient wait for an MRI, and how many hours for a report?
- Which ordering practices sent fewer studies this year, and why?
- Are self-pay prices published, and do they match what patients are charged?
- Does any center offer screening scans to people without symptoms, and what do its ads promise?
Which rules apply when a radiology practice markets itself?
Radiology marketing meets the referral rules through its relationships with ordering physicians, and the FDA through screening claims and mammography. The three rules every practice follows come first.
State medical boards add their own advertising rules, and they vary by state; the state medical board index links each one.
What should a radiology marketing budget look like?
The worked example
The calculator’s example budget of $5,000 a month in search ads, at the healthcare overall benchmark, with 50% of leads booking a visit:
- Clicks a month
- about 887
- Leads (calls and forms)
- about 72
- New patients
- about 36
- Cost per lead
- $69.72
- Cost per new patient
- $139.44
Worked out by the patient acquisition cost calculator from the figures above (benchmark, LocaliQ, 2026; LocaliQ: healthcare search ads benchmarks, read October 25, 2026). The budget and booking share are the calculator’s example figures, not a recommendation.
For a hospital-based group, the budget is leadership time and reporting. For an imaging center, split it: liaison salaries for referrers, and a modest ad budget for self-pay studies. In the calculator, use the self-pay price of the study as the visit value and the studies a returning patient has in a year.
Track studies by referring practice every month. A drop from one office is the earliest sign of a service problem and costs more than any campaign can replace.
Questions radiology practices ask.
How much should an imaging center spend on marketing?
Mostly on referral liaison work, with a small ad budget for self-pay studies. The patient acquisition cost calculator prices a self-pay patient on the healthcare benchmark; referral outreach is better judged by studies per referring office.
Can a radiology practice use testimonials or patient reviews?
Reviews of an imaging center's service are normal; ask every patient. Testimonials from referring physicians are endorsements and need any financial tie disclosed. Never use images or reports that could identify a patient without authorization.
Does an imaging center need Google Ads?
Only if it sells self-pay studies at prices patients compare. On the healthcare benchmark a click costs about $5.64 (benchmark, LocaliQ, 2026); send it to a page with the price and the booking steps.
Sources
Search volumes are Google Ads figures for the United States pulled through DataForSEO on the dates shown with the table. The guide was last checked on .
- HHS: Marketing, HIPAA Privacy Rule guidance read
- FTC: FTC's Endorsement Guides, what people are asking read
- FCC: Stop unwanted robocalls and texts read
- HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
- FDA: Full-body CT scans, what you need to know read
- FDA: Mammography Quality Standards Act (MQSA) and MQSA program read
- CMS: Your rights and protections against surprise medical bills read
- American Board of Medical Specialties: American Board of Radiology read
- LocaliQ: healthcare search ads benchmarks read
- Google Business Profile page read
- Healthgrades profile update page read
- Yelp local business pricing page read