Marketing guide

Marketing an orthopedic practice.

Orthopedics serves two very different patients: the person who twisted a knee yesterday and wants to be seen today, and the person who has lived with a bad hip for years and is finally ready for a replacement. One needs speed; the other needs trust built over months.

Verified

  • Patient-facing
  • Injuries
  • Joint replacement
  • Regenerative claims

How do patients choose an orthopedic surgeon?

The need
Sports injuries and fractures, joint pain and arthritis, joint replacement, spine, hand and foot problems.
Urgency
Both urgent and planned
Payment
Mostly insurance
Who chooses
The patient and a referring physician both weigh in

The injured patient decides fast. A sprain, a fracture or a sports injury sends them to an urgent care center, an emergency department or straight to an orthopedic walk-in clinic where one exists, and many plans let them see an orthopedic surgeon without a referral. They choose on who can see them today, and parents of injured athletes often follow the school's athletic trainer or a team physician.

The joint replacement patient decides slowly. They have tried injections and therapy, they talk to friends who had the operation, they read about surgeons and hospitals, and they may see two surgeons before deciding. Many are on Medicare. They weigh the surgeon's experience with the operation, the hospital or surgery center, and whether recovery support is organized.

Primary care doctors, physical therapists and chiropractors refer both kinds. The searches below show how often patients type orthopedic doctor near me; that phrase, not any marketing term, is the door most patients walk through.

What people type into search, a month

Search termSearches a monthWho types it
orthopedic marketing90 a monthPractices and their marketers
orthopaedic marketing90 a monthPractices and their marketers
orthopedic seo20 a monthPractices and their marketers
orthopedic doctor near me49,500 a monthPatients and families
orthopedic surgeon near me33,100 a monthPatients and families
sports medicine doctor near me18,100 a monthPatients and families
Average monthly searches in the United States: Google Ads, US, pulled October 24, 2026; Google Ads, US, pulled October 25, 2026, through DataForSEO. A term with no recorded volume is searched too rarely for Google Ads to report.

Which listing and review sites matter for orthopedics?

Injured patients book from the map and booking listings; joint replacement patients study the review profiles. A practice with a walk-in clinic needs it listed as its own location with its own hours.

  • Google Business Profile Free

    List any walk-in injury clinic as its own location with hours, and name services such as sports medicine and joint replacement.

  • Healthgrades Free

    Joint replacement patients compare surgeons' training, hospitals and reviews here before choosing.

  • Zocdoc Per new patient

    Fee per new-patient booking; amount not published

    Injured patients book next-day visits by plan; each new-patient booking carries a fee, worth it when a slot would otherwise go empty.

  • Castle Connolly Free, with paid options

    Inclusion free by selection; Enhanced Profile priced on request

    Peer-nominated and not for sale; some joint replacement patients check it while researching surgeons.

How each site charges is as recorded in the listing site directory, read on the site’s own pages; each name opens its full listing.

Which channels fit an orthopedic practice?

Speed channels serve injuries: search ads, the map listing and online booking. Trust channels serve replacements: reviews, education and referrals from primary care and therapists. Relationships with schools and athletic trainers bring young athletes and their families.

Verified

The channels that fit, compared

ChannelWhat it costsWhat to decide
Search ads for walk-in and same-day injury care$5.64 a click (benchmark, LocaliQ, 2026), plus the practice's timeThe hours the ads run, the radius around each clinic, and whether the landing page shows today's hours.
Google Business Profile and reviewsFreeWhether walk-in locations are listed separately, and who asks surgical patients for reviews after recovery.
Relationships with primary care, therapists, schools and trainersPhysician time, sideline coverage and education talks; no media spendWhich schools and therapy clinics to work with, and how injured athletes get seen quickly.

Questions to ask

  • How quickly can an injured patient be seen, and do your ads say so?
  • Which joint replacement patients saw another surgeon first, and why did they choose you?
  • Do sideline and school arrangements stay clear of anything that rewards referrals?
  • Does the website describe recovery honestly for each common operation?

Which rules apply to orthopedic marketing?

Orthopedic conditions are among those the FDA names in its warning about regenerative products, and the claims made for injections are where the most serious marketing problems arise. The everyday rules below apply as well.

State medical boards add their own advertising rules, and they vary by state; the state medical board index links each one.

How should an orthopedic practice budget for new patients?

The worked example

The calculator’s example budget of $5,000 a month in search ads, at the healthcare overall benchmark, with 50% of leads booking a visit:

Clicks a month
about 887
Leads (calls and forms)
about 72
New patients
about 36
Cost per lead
$69.72
Cost per new patient
$139.44

Worked out by the patient acquisition cost calculator from the figures above (benchmark, LocaliQ, 2026; LocaliQ: healthcare search ads benchmarks, read October 25, 2026). The budget and booking share are the calculator’s example figures, not a recommendation.

Run the calculator twice. For injury patients, enter what a visit collects, the few visits a year an injury needs, and one year. For joint replacement candidates, enter the consult and follow-up visits, and remember that the surgery itself is billed separately and only some candidates proceed.

Put the paid budget into injury care, where the cost per new patient is easy to measure, and treat joint replacement spending as education whose return shows up months later.

Questions orthopedic surgery practices ask.

How much should an orthopedic practice spend on marketing?

No sourced spending norm for orthopedics is available to us. Measure injury campaigns with the patient acquisition cost calculator and your own visit figures, and judge joint replacement education over a longer period.

Can an orthopedic practice use patient testimonials or before-and-after videos?

Yes, with written HIPAA authorization and results presented as typical or labeled with what patients generally achieve. Never feature a regenerative injection as a treatment for arthritis or joint pain. Your state board may add rules; see the state board index.

Does an orthopedic practice need Google Ads?

For walk-in and same-day injury care, usually yes; the healthcare benchmark is $5.64 (benchmark, LocaliQ, 2026) a click with a conversion rate of 8.09% (benchmark, LocaliQ, 2026). For joint replacement, use ads to lead patients to education rather than to book surgery.

Sources

Search volumes are Google Ads figures for the United States pulled through DataForSEO on the dates shown with the table. The guide was last checked on .

  1. HHS: Marketing, HIPAA Privacy Rule guidance read
  2. FTC: FTC's Endorsement Guides, what people are asking read
  3. FCC: Stop unwanted robocalls and texts read
  4. FDA: Important patient and consumer information about regenerative medicine therapies read
  5. FTC: Health Products Compliance Guidance read
  6. HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
  7. American Board of Medical Specialties: Member Boards read
  8. LocaliQ: healthcare search ads benchmarks read
  9. Google Business Profile page read
  10. Healthgrades profile update page read
  11. Zocdoc page for reaching more patients read
  12. Castle Connolly FAQ read