Marketing guide

Marketing an infectious disease practice.

Much of an infectious disease physician's work is a consult requested by another doctor in a hospital. The outpatient side, from HIV care to travel vaccines, is where a practice can actually grow, and each part of it is found in a different way.

Verified

  • Referral-based
  • Hospital consults
  • HIV and PrEP
  • Travel medicine

Who sends patients to an infectious disease practice?

The need
Hard or recurring infections, infections after surgery or around implants, HIV treatment and prevention, hepatitis, home or office infusion of antibiotics, and travel vaccines and advice.
Urgency
Both urgent and planned
Payment
Insurance and self-pay
Who chooses
The hospital or a referring physician chooses

Inpatient consults drive the specialty. A hospitalist, surgeon or intensive care physician asks for help with a resistant infection, a fever nobody can explain or an infected joint replacement, and the infectious disease group on staff answers. Many of those patients then need outpatient follow-up and weeks of antibiotics, which flow to the practice whose physician saw them in the hospital.

Outpatients come by referral too. Primary care doctors send recurring infections, Lyme disease questions and positive hepatitis tests; surgeons send wound and implant infections. HIV care and prevention are different: many patients find a clinic through community organizations, pharmacies, testing sites and word of mouth, and privacy is their first concern.

Travel medicine is the one consumer market in the specialty. A traveler searches for vaccines and advice weeks before a trip, pays out of pocket for much of it, and chooses on convenience and price. The table shows travel clinic searches next to the specialty's own name.

What people type into search, a month

Search termSearches a monthWho types it
infectious disease marketingNo recorded volumePractices and their marketers
infectious disease practice marketingNo recorded volumePractices and their marketers
travel clinic marketingNo recorded volumePractices and their marketers
infectious disease specialist27,100 a monthPatients and families
travel clinic near me8,100 a monthPatients and families
Average monthly searches in the United States: Google Ads, US, pulled October 25, 2026, through DataForSEO. A term with no recorded volume is searched too rarely for Google Ads to report.

Which listing and review sites matter for infectious disease?

For consult-driven work the profiles mostly confirm details for referring offices and patients after discharge. For a travel clinic or an HIV prevention program, the listing is how new patients arrive, so the services and hours need to be spelled out.

  • Google Business Profile Free

    List the travel clinic or infusion suite as a service, with hours, so travelers and patients needing infusions find it; keep the clinic name discreet if privacy matters to your patients.

  • Healthgrades Free

    Patients look up the physician who saw them in the hospital; keep each profile's hospitals and office locations current.

  • Zocdoc Per new patient

    Fee per new-patient booking; amount not published

    Suits a self-pay travel clinic, where a traveler books a vaccine visit by date; each new-patient booking carries a fee.

How each site charges is as recorded in the listing site directory, read on the site’s own pages; each name opens its full listing.

Which channels fit an infectious disease practice?

Each line of the practice has its own channel. The hospital medical staff is the consult channel. Community partners are the HIV prevention channel. Search is the travel channel. Trying to reach all three with one campaign wastes money on all of them.

Verified

The channels that fit, compared

ChannelWhat it costsWhat to decide
Hospital medical staff and surgeon relationshipsPhysician time on the wards and on call; no media spendHow quickly consults are answered, and how outpatient follow-up is arranged before discharge.
Community partners for HIV testing and preventionStaff time with clinics, pharmacies and community groupsWhich partners refer, how a referred patient gets a first visit quickly, and how privacy is protected at every step.
Search ads for a travel clinic$5.64 a click (benchmark, LocaliQ, 2026), plus the practice's timeWhich vaccines to stock and price, how far ahead travelers can book, and a cap during slow travel months.

Questions to ask

  • Which hospital services request the most consults, and are their outpatients following up with you?
  • Can a patient referred for HIV prevention be seen within days?
  • Does the travel page list prices and which vaccines are in stock?
  • Who answers questions from community partners, and how fast?

Which rules apply to infectious disease marketing?

Privacy weighs more heavily here than in most fields, because a diagnosis such as HIV or hepatitis can harm a patient if it leaks. The rules below cover every practice; the last two matter most for the clinic lines that market.

State medical boards add their own advertising rules, and they vary by state; the state medical board index links each one.

How should an infectious disease practice budget?

The worked example

The calculator’s example budget of $5,000 a month in search ads, at the healthcare overall benchmark, with 50% of leads booking a visit:

Clicks a month
about 887
Leads (calls and forms)
about 72
New patients
about 36
Cost per lead
$69.72
Cost per new patient
$139.44

Worked out by the patient acquisition cost calculator from the figures above (benchmark, LocaliQ, 2026; LocaliQ: healthcare search ads benchmarks, read October 25, 2026). The budget and booking share are the calculator’s example figures, not a recommendation.

Use the calculator for the travel clinic. Enter what a typical travel visit collects, including vaccines, and set visits a year and years low, since most travelers come once or twice. That keeps the cost per new patient honest.

For HIV care, value is long-term: patients return several times a year for years. Spend that budget on community partners and a fast first visit rather than ads, since most new patients come through people they trust.

Questions infectious disease practices ask.

How much should an infectious disease practice spend on marketing?

Very little outside the clinic lines. Consults and referrals depend on physician presence, not ads. For a travel clinic, set a seasonal budget with the patient acquisition cost calculator using your own visit revenue; we have no sourced spending benchmark for the specialty.

Can an infectious disease practice use patient testimonials or reviews?

Only with written HIPAA authorization, and with great care for diagnoses patients may not want known. Never reply to a review in a way that confirms someone is a patient. Check your state board's rules through the state board index.

Does an infectious disease practice need Google Ads?

Only for a travel clinic or similar self-pay service. Plan from the healthcare benchmark of $5.64 (benchmark, LocaliQ, 2026) a click at a conversion rate of 8.09% (benchmark, LocaliQ, 2026), and time campaigns to travel seasons.

Sources

Search volumes are Google Ads figures for the United States pulled through DataForSEO on the dates shown with the table. The guide was last checked on .

  1. HHS: Marketing, HIPAA Privacy Rule guidance read
  2. FTC: FTC's Endorsement Guides, what people are asking read
  3. FCC: Stop unwanted robocalls and texts read
  4. CMS: Your rights and protections against surprise medical bills read
  5. HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
  6. American Board of Medical Specialties: American Board of Internal Medicine read
  7. LocaliQ: healthcare search ads benchmarks read
  8. Google Business Profile page read
  9. Healthgrades profile update page read
  10. Zocdoc page for reaching more patients read