Guide
How to reach physicians.
Physicians are among the hardest professionals to reach: short on time, heavily marketed to, and protected by rules that limit what a company may give them and how it may contact them. The channels that work respect their time and their judgment, and the ones that cut corners create legal exposure for both sides.
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Which channels reach physicians?
Companies that sell to physicians, from drug and device makers to software vendors and recruiters, use a familiar set of channels. Each reaches a different moment in a physician's week, and most campaigns combine several.
No public source publishes reliable prices for these channels; journal rate cards, network sponsorships and list rentals are quoted per campaign. This page describes what each does and the rules around it, not what it costs.
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The main channels for reaching physicians
| Channel | What it reaches | What to watch |
|---|---|---|
| Professional networks and news sites for clinicians | Physicians reading clinical news or managing their careers, often on a phone | Sponsored content must be labeled, and targeting by specialty is only as good as the network's data. |
| Medical journals, print and digital | Specialists who read their society's journal and its site | Advertising standards set by each publisher, and lead times for print. |
| Conferences and exhibit halls | Physicians who have set aside time to learn, in person | Booth giveaways, meals and hospitality fall under the gift and payment rules below. |
| Email to licensed or subscribed lists | Physicians at their work or personal inboxes | List quality, consent and the federal email rules; see the physician email list guide. |
| Continuing education sponsorship | Physicians meeting education requirements | Sponsors may support an activity but must not shape its content. |
| Field representatives and speaker programs | Physicians in their offices or at small meetings | Meals, fees and travel are reportable payments and must have a legitimate purpose. |
What do the payment disclosure and kickback rules require?
Anything of value a drug or device maker gives a physician, from a meal at a speaker program to a consulting fee, may be reported and published under name. And anything given to induce or reward referrals or prescriptions of items paid for by federal health programs can be a crime, for the giver and the receiver alike.
Vendors outside drugs and devices are not reporting entities, but the kickback statute reaches anyone who pays for federal program referrals, which includes companies selling services that physicians order or refer patients to.
What do the AMA and PhRMA say about gifts and interactions?
Physicians follow their own ethics guidance on what they may accept, and drug makers that adopt the PhRMA code follow its rules on what they may offer. Campaigns that respect both are easier for physicians to say yes to.
Which rules apply to email, fax and calls to physicians?
Messages to physicians are business-to-business, and the federal rules apply all the same. Commercial email needs a working opt-out and a postal address; fax ads need prior permission or an established business relationship and an opt-out notice; texts and calls to cell phones follow the telephone consumer rules.
What may a product claim to physicians?
Physicians read claims critically, and regulators read them more critically still. Say precisely what the product's regulatory status is, back performance claims with evidence the audience can check, and keep promotional and educational materials apart.
Questions to ask
- Is the company a reporting entity under Open Payments, and is every planned payment tracked?
- Has counsel reviewed any payment to a physician who orders or refers to the product?
- Where did the email or fax list come from, and what consent or relationship covers each contact?
- Is any education the company supports free of its influence over content?
- Does every claim match the product's regulatory status and evidence?
Questions people ask.
What is the best way to advertise to doctors?
It depends on the product and the specialty. Journals and professional networks reach specialists while they read; conferences reach them in person; licensed email lists reach them at scale. Most companies combine two or three and judge them by qualified conversations, not impressions.
Can companies give physicians gifts or meals?
Within limits. Drug and device makers report meals and other transfers of value for public listing, the kickback statute bars anything meant to induce federal program business, and the AMA tells physicians to decline cash and any gift that expects something in return.
Is it legal to email or fax physicians about a product?
Email is allowed with an honest subject line, a postal address and a working opt-out under CAN-SPAM. Fax ads generally need the recipient's permission or an established business relationship, plus an opt-out notice.
Sources
Every rule and figure on this page was read on the source’s own page on the date shown. The guide was last checked on .
- CMS: Open Payments read
- HHS-OIG: A roadmap for new physicians, fraud and abuse laws read
- AMA Code of Medical Ethics: Gifts to physicians from industry read
- PhRMA: Code on Interactions with Health Care Professionals read
- FTC: CAN-SPAM Act, a compliance guide for business read
- FCC: Rules for junk faxes read
- FCC: Stop unwanted robocalls and texts read
- FDA: Is it really "FDA approved"? read